FAQ’S
October 2024, we closed our doors to begin the next chapter of Weightless in a brand-new location.
Yes, we’re still closed— but we are opening very soon! Winter 2026.
In the meantime, we’ve put together a few FAQs to answer your most common questions:
WHEN are you reopening?
We are hoping to begin soft opening events in November of 2026 and taking reservations shortly thereafter! However, final inspections and city approvals have been unpredictable. We’ve learned the hard way not to announce a grand opening until it’s truly grand opening time.
Where’s the new location?
It’s close! 1026 Clarks Lane Louisville, KY 40217.
Just minutes from our original location and still right in the heart of Louisville.
I called but couldn’t reach anyone — what’s up?
To scale down during our closure, we’ve temporarily shut off the phone line. But we’re still here! The best way to reach us is via email, and we’ll respond as quickly as we can. Please bear with us.
Credits, Gift Cards, & Memberships
Yes! We're honoring credits that expired during our closure.
The clock stopped when we closed. Whatever time you had left on your credits or gift card when we closed, you'll have that same amount of time starting from our reopening date.
To keep things sustainable for our small business, restored credits can be used once per month per guest. If you have more credits than months remaining, let us know and we'll work it out with you. Just mention your credits when you book, and we'll do our best to accommodate your needs.
Thank you for sticking with us. We can't wait to have you back.
What if I kept my membership active during the closure?
First off — thank you. Truly. Your support helped us keep going through the toughest stretch. You should’ve received all your information on credits via email.
Can I restart or join as a new member now?
Of course! Stay tuned for our founding member deals coming soon. Sign up for our newsletter below and we’ll make sure you don’t miss out.
Why did you move?
We outgrew our old space, and this new location gives us the room (and vibe) to offer so much more. We’re bringing back all the things you loved — plus more privacy, more accommodations, new services, new float tanks, massage offerings, and more!
Will you offer the same services?
Yes — and then some. We’re still your float center, but we’re also evolving into a full bathhouse and modern wellness space, with a blend of float, sauna, spa, and bathhouse
How can I stay in the loop?
Easy! Sign up for our newsletter and follow us on Instagram @WeightlessKY. We’ll be sharing sneak peeks, reopening details, and special offers just for subscribers.
Still have questions?
Shoot us an email and we’ll do our best to help.
We know the wait has been long. We miss seeing your faces. We miss being Weightless. But we are in the homestretch!
See you soon.
— Greg & Chelsea